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| | You're a Product driven business: |
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You
simply promote and advertise your premium offering and new web based
capabilities in or on your package with a label, hang tag, in package
card, or print offer directly on your packaging. Rgratitude provides
your company or organization with a valuable premium and a web enabled
redemption solution through the use of our web Manager Engines - all of
the technical infrastructure and implementation is taken care of for
you, from designing your offer page and hosting to order processing,
fulfillment, and reporting. |
| | You're a Service driven business: |
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You
simply include information about your premium offering and new web
based capabilities in the marketing vehicles that you are currently
using to promote and advertise your services. Rgratitude provides your
company or organization with a valuable premium and a web enabled
redemption solution through the use of our web Manager Engines - all of
the technical infrastructure and implementation is taken care of for
you, from designing your offer page and hosting to order processing,
fulfillment, and reporting. |
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| | SEAMLESS, RAPID IMPLEMENTATION: |
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We personally deploy proprietary, state-of-the-art technologies and provide continuous, ongoing operation support. |
| | COLLECTION AND ANALYSIS: |
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Rgratitude
provides a solid framework for data collection and analysis. By
combining demographic data, collected through the redemption process,
with psycho graphic data, related to specific content selections, this
program provides valuable and timely data regarding customer preference
and behaviors. The data collected can then be further combined with
your existing customer profiles to create a truly unparalleled
segmentation resource for future marketing efforts. |
| | SERVICE BEHIND EVERY PROMOTION: |
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From
technology and development, project management and training, superior
customer service and quality collateral production, to distribution and
marketing, Rgratitude offers a one-stop shop for successful customer
acquisition, retention, and loyalty programs. |
| | CUSTOMIZED MATERIALS AND CREATIVE CONTENT: |
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Whether
you promote your offer on-line, hang tag, or via an in-box coupon,
interactive CD or e-mail campaign, our creative services team will help
you design the most effective mix or marketing materials to promote
your offer. Our content analysts will also help you choose the most
appropriate content type from our growing database of leading software,
music, video, and book publishers. |
| | MARKETING EXPERTISE AND ONGOING SUPPORT: |
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Rgratitude's
marketing expertise reaches beyond simple collateral design and content
recommendation. Our dedicated staff of marketing, research and content
licensing experts work together with your internal marketing team to
create an advanced marketing strategy utilizing your existing
distribution and promotion channels. |
| | SUPERIOR CUSTOMER SERVICE: |
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We
make it our job to exceed your customers' expectations. Customer
inquiries regarding promotions delivered through Rgratitude are managed
by our dedicated customer service center. We are versatile partner who
delivers service, expertise, creativity, and responsiveness. Our focus
on measurable, consistent results, ensures that client expectations are
met, and that support services exceed customer expectations.
Our successful quality assurance program begins with formal, quality
design, and continues through our team innovation, service sampling,
and frequent customer surveys. Service quality measurement is not
subjective, but rather is based upon sound business practices, reliable
statistics, and agreed upon system metrics. Our customer care
specialists use our proprietary system to provide seamless assistance
via phone or e-mail, leveraging all the marketing and promotional
possibilities available. We will help your business grow with
innovative ideas year after. |
| | DEDICATED TECHNOLOGY AND REPORTING: |
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Rgratitude
and exclusive real-time Web reporting tool called Report Manager
Engine. This advanced reporting system allows you to monitor promotion
results and redemption data in real time, and perform a variety or
queries pertaining to product selections, consumer demographics, call
center activity, etc.. Additionally, you can download the data on a
daily, weekly, or monthly basis in CSV Excel-ready format for further
analysis and processing. Our technology platform offers a wide scale of
capabilities including, credit card, check and cash acceptance and
dedicated bandwidth support by a complete account management team for
all your operation needs. |
| | INCREASED SALES OR SUBSCRIPTIONS: |
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Rgratitude
can drive sales higher or increase subscription rates by allowing you
to deliver rich promotions to encourage and reward new or repetitive
business. By utilizing digital content and by leveraging Rgratitude's
global purchasing power, you can distribute high-value premiums that
match your customer demographics, at a fraction of the cost compared
with traditional premium incentive programs. Additionally, by updating
your content promotions regularly as new content becomes available, you
can encourage repeat purchases and build customer loyalty. |
| | COMPETITIVE ADVANTAGE: |
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Whether
your goal is to win market share, attract new customers, or encourage
loyalty in current customers, Rgratitude provides you with a tangible,
competitive differentiator for your product or service. Research shows
that customized content promotions can increase sales or subscriptions
as much as 40% and improve same-store sales by as much as 5%.
Additionally, more than 53% of surveyed on-line customers indicate that
they would purchase more from the same merchant if a reward or loyalty
program were offered, and more than 47% would return to the site
regularly. Of those surveyed, more than 28% preferred actual product
rewards over airline miles, gift certificates, or cash back rewards
(Source: NFO Interactive). |
| | HIGH VALUE PREMIUM: |
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By
leveraging Rgratitude's content relationships, volume licensing, and
delivery discounts, your customers will receive high-value premiums
that carry substantial retail value, at a fraction of the cost to you.
Programs featuring popular software titles, music, compilations, or DVD
movies can be implemented as SLPs (Self Liquidating Promotions) or
delivered free-of-charge with a small per-redemption contribution from
your company.
Click here to view a list of premium content available for your promotions. |
| | INCENTIVE TO TRANSACT: |
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By
utilizing advanced merchandising techniques and targeted marketing
communications, Rgratitude gives your customers a truly tangible
incentive to purchase your product and remain loyal. Promotions can be
designed to provide incentives for multiple purchases, time-limited
offers, or special combination sales. By creatively merchandising the
promotion with your product or service, you can increase your sales
while delivering an outstanding customer experience and high perceived
value of the combined offer. |
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